Touching Hearts at Residence launched it has obtained the 2021 Higher of Residence Care –Chief in Excellence Award from Residence Care Pulse, the principle company in prime quality assurance for home care.
Touching Hearts at Home is now ranked among the many many prime 10% of home care suppliers participating throughout the nationwide Residence Care Pulse Satisfaction Administration Program.
To qualify for this award, 10% of Touching Hearts purchasers and caregivers had been interviewed each month by Residence Care Pulse. Over a 12-month interval, Touching Hearts obtained extreme client and caregiver satisfaction scores in areas similar to caregiver teaching, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and so forth.
“It’s a superb honor to have earned this Chief in Excellence Award for the second 12 months in a row”, acknowledged Mark McDermott, president of Touching Hearts. “Additional importantly, it shows that our purchasers and caregivers are having superior experiences as we empower older adults to age in place. I am really happy with our caregivers and grateful for our purchasers’ reward.”
“Touching Hearts has labored terribly onerous to provide high-quality care and employment, and their work hasn’t gone unnoticed.” says Erik Madsen, CEO of Residence Care Pulse.